Thank you for joining us and enrolling in classes at Taking the Lead. We take great pride in offering you a clean, fun, and safe environment to learn in. The following policies have been set to maintain these goals and keep your classes a pleasurable experience.

Only dogs entered in classes are allowed on the premises.

Canine or Human Aggression
Dogs displaying aggression toward another dog or human will not be allowed to remain in class. Clients asked to leave class due to an aggression issue will be given a pro-rata credit toward private lessons and or referred to a behaviorist. All human clients displaying aggressive behavior will be excused from class.

Bitches in Season
Being that this is a controlled environment and our dogs need to learn to work among distractions, it is OK to come to class ONLY if your in-season female is wearing a sanitary garment that will absorb the seasonal discharge preventing it from dripping on the floor and equipment. No refunds for bitches in season.

Refund Policy
No refunds are given after the class begins. Missed classes can be made up on alternate days or times with prior knowledge and instructor permission. There are no refunds for missed classes.

Payment Policy - Building Rentals and Private Lessons
A 24 hour notice is required to cancel either a building rental, private lesson, or evaluation. We regret having to implement this policy. However, since we have cleared our schedule to accommodate you, we respectfully request timely notification if the appointment can not be kept, if not we will charge you for the lost time.

Vaccination Policy
Proof of recommended vaccinations are required prior to the start of class. All dogs/puppies need to be current on vaccinations according to age for DHLPP, Rabies. Bordatella recommended but not required. A copy of the necessary Vet records must be presented prior to bringing your dog to class. Failure to provide vaccination information will result in termination from class without a refund. We are aware of varying and developing opinions regarding canine vaccination. Certain exceptions will be made with written documentation from your veterinarian.

Picking Up After Yourself and Your Dog
As a pet owner it is your responsibility to pick up or clean up after your dog. There is a designated area across from the building for your dogs to relieve themselves. We have provided a garbage can and "pooper scooper" for ease of pick up. If your dog has an accident in the building we have necessary cleaning supplies for you (bleach, paper towel, a mop) and the remains can be deposited in the garbage can outside. If we find that you are not picking up after your dog inside or outside that is cause for excusal from class without a refund. For dogs with urinating/marking problems, the above policy applies, and, you must clean up after your dog immediately. You will be asked to get the problem under control prior to your further participation in class, or your dog must wear a diaper, ace bandage or other device to prevent further marking.

Policy on Children
Junior handlers are encouraged and welcomed. However if your child is attending class to watch they must be on their best behavior. This is a safety issue. No child is allowed to visit, pet, or approach other dogs and clients. NO running and no climbing on agility equipment. They must be sitting in the chairs or with their parents at all times. If a child is unable to do this you and your child will be asked to leave.

Cleanliness
We understand that this is Michigan and the weather is very unpredictable. As you would expect of a visitor in you home, please make an attempt to keep our home clean. Please clean or brush your dog prior to class. Do not bring them to class right out of the swamp. We have mats at the front door please use these to wipe yours and your dog's feet. On bad-weather days towels will be available to wipe your dog down. If you happen to bring something in on yourself and your dog, please clean it up promptly with the necessary cleaning supplies.